The seminars presented by T.S.I.S. Coaching promote the way business etiquette, dining skills and intercultural behaviour can be applied to everyday personal and professional life.
Seminars for those special situations where business and personal relationships may be developed or strengthened in a social setting.
In Business Etiquette, participants learn:
- Networking and first-meeting strategies
- Image Projection and Image Consultancy
- Making business/social introductions with confidence „The art of greeting“
- Interpreting nonverbal communication
- Eye contact and rising to the occasion
- Offering and receiving business cards
- Dressing for upward mobility
- Body Language
- Job Interview
- Thank you Notes
In Dining Decorum, participants learn:
- The art of business entertaining and being entertained
- Navigating the place setting
- Correct handling of the knife, fork and napkin
- The silent service codes
- European and Chinese styles of eating
- Making the toast
- Finessing the check
- Managing difficult-to-eat foods
Intercultural Behaviour
Our Intercultural Behaviour program is developed specifically for European and Chinese business persons who are positioning themselves to conduct business abroad. The intention is not to teach the business principles of dealing in the international arenas, but to reinforce the skills you already possess, and to provide valuable strategies to help you compete in the global economy – an economy that demands mental flexibility and concentration.
Participants learn:
- Premeeting strategy
- Rank and status differences
- Communication styles
- Global forms of address
- Business and social introductions
- Business card giving and receiving protocol
- Effective gift giving
- Conversation, personal space and gestures
- High- and low-context cultures
- What to do before the negotiations begin
- Body language – what to avoid
- Wardrobe strategies
- Traveling smart
The trainings and seminar programs include role-playing exercises and instructive materials for each participant to keep as a reference guide.